For all customer enquiries, please contact ProAxsis directly via email – firstname.lastname@example.org or through the “Contact Form” on the website.
The immunoassay comes to you in 2 components:
1) a larger box [58 cm x 38 cm x 35 cm; weight ±10 kg (weight mainly due to gel packs)] which contains bottles of liquid that need to be kept chilled at 4ºC and must be put into a fridge upon receipt,
2) a small inner ‘freezer box’ [39 cm x 27 cm x 28 cm; weight ±7 kg (weight mainly due to dry ice)] that we send separately on dry ice.
Thus each kit will be sent [by courier] in 2 separate parcels weighing a total of ± 17kg.